A new online appeals service is now available to local planning authorities in England.

The Planning Inspectorate has completed the national rollout of its new digital appeals service, meaning all local planning authorities will be able to manage planning appeals online.

All LPAs can now use the new service to manage Householder (HAS), Planning (S78) and Listed Building (S20) appeals.

Further appeal types will be added in due course, including Commercial Planning, Commercial Adverts, and Advertisements on 17 December and Enforcement, Enforcement Listed Building and Lawful Development Certificate in February 2026.

The new service offers faster, more efficient processes, with streamlined submission and management of appeals reduces administrative burden and a user-friendly dashboard, designed in line with GOV.UK design principles to make reviewing and monitoring cases easier.

It also provides better communication between all parties, with less reliance on paper-based systems and continuous improvement, with the system regularly updated based on user feedback and real-world use.

The new service will eventually replace the Appeals Casework Portal (ACP).