Software
Woman and man on laptop
Software quality as the backbone of citizen-centric services: lessons from the Social Security programme
Scotland's Social Security Programme is redefining how public services are delivered at scale. By putting software quality at the heart of its strategy, the initiative has built citizen trust, delivered critical benefits on time and on budget, and set a new standard for government transformation
Digital
Teacher helping students with computers
Addressing digital poverty in UK schools: a strategic approach
Elizabeth Anderson, CEO of digital poverty alliance, outlines a strategic approach to tackling digital exclusion in schools, calling for coordinated policy, infrastructure investment, and a curriculum that empowers all learners to thrive in a digital world
Digital
Man using maps
Transforming Britain's geospatial future: inside Ordnance Survey's digital evolution
Manish Jethwa, CTO of Ordnance Survey (OS), shares how the national mapping agency has redefined its digital infrastructure through cloud innovation, AI integration, and a commitment to ethical data practices. From launching the OS National Geographic Database to pioneering machine learning at Cale, OS is setting a new standard for public sector agility and geospatial intelligence

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AI
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How AI can tackle damp and mould before it appears
Sam Dugmore, systems development and support manager at Wolverhampton Homes, explains how AI has helped Woverhampton Homes to spot properties at greatest risk of damp and mould to help keep residents safe
AI
AI concept art
From plan to action: how the UK can be a world leader in AI—a techUK perspective
The UK's AI Opportunities Action Plan marks a pivotal step toward making the country a global AI leader. In this article, Sue Daley OBE, director of tech and innovation, techUK, explores how government-industry collaboration, infrastructure investment, skills development, and widespread AI adaption can turn ambition into impact
EV Fleets/Charging
Dundee
EV-friendly cities
Dundee City Council's Fraser Crichton shares his work to transform the council fleet to electric, as well as help make Dundee one of the UK's leading EV-friendly cities
AI
Teacher using PC
How are teachers using AI?
New research suggests that the majority of teachers are not using artificial intelligence tools professionally. So what needs to happen to ensure AI is harnessed in the right way for the education sector?
Trees outside
The state of air quality in the UK
Air pollution poses a significant threat to public health across the country. This article explores how poor air quality is monitored and the steps being taken to drive meaningful change
Cybersecurity
Cybersecurity graphic
Cyber security underpins everything we want to do
In January, Socitm published its Public Sector Digital Trends report for 2025. The Institute team undertake months of research to create 'trends' rather than predictions. 'Trends' are about enduring change -- those digital impacts and technology developments that will, over time, have a lasting effect, Carol Williams explains

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