At Kerv Digital, we specialise in revolutionising public sector services through innovative digital solutions. Our mission is to enhance citizen experiences, streamline operations, and deliver tangible value by leveraging cutting-edge technologies.

We are a social value first technology company with a relentless focus on delivering better Public Services through digital transformation; and we are on the way to B-Corp certification.

Our Approach

We build inclusive software solutions aligned with Government’s Central Digital and Data Office (CDDO) best practice principles, ensuring interoperability, accessibility, and security. This approach connects systems, departments, staff, and service users efficiently.

Key Services

• Business Applications: Developing tailored applications that address specific organisational needs.
• DevOps and Infrastructure: Enabling continuous improvement and support for scalable and secure applications.
• Data and AI: Utilising data analytics and artificial intelligence to drive informed decision-making.
  Cyber Resilience: Ensuring systems are protected against evolving cyber threats.

How We Deliver Value

We’re not just about tech—we’re about delivering customer outcomes. Every project we take on starts with understanding what success looks like for citizens, staff, and stakeholders. Then, we combine proven software engineering capabilities with best-in-class Microsoft tools and our innovative portfolio of software solution accelerators, with a relentless focus on delivery.

Here’s what you can expect:

• Speed: We reduce delivery times with accelerators and best-practice frameworks.
• Savings: Cut manual processes, eliminate errors, and optimise licensing to save money.
• Scalability: Our solutions are future-ready, adaptable, and designed to grow with you.

Tools That Empower You

We believe in equipping teams with the right tools, not locking them into endless dependency. Our Centre of Excellence (CoE) approach sets you up for long-term success:

• Governance: Establish robust frameworks for oversight and accountability.
• Enablement: Train in-house teams to innovate and maintain solutions.
• Efficiency: Speed up delivery and focus resources where they’re needed most.

Success Stories

• The DVSA’s Future Theory Test Service (FTTS)
  We helped deliver the world's largest online driving test service, enabling over 1.5 million students annually to book tests seamlessly. This GDS-compliant portal processes an average of 11,000 bookings daily, saving taxpayers £40 million annually.
• DVSA Centre of Excellence (CoE)
  For the DVSA, our CoE model delivered rapid app development, reduced duplication, and ensured their solutions met GDS standards.
• DVSA Commercial Vehicle Service (CVS)
  As the Microsoft Business Applications specialist working on the CVS project, Kerv has: modernised and automated business processes; reduced errors associated with manual processes; increased the quality and timeliness of test data; and better enabled the DVSA’s capacity to prevent non-roadworthy vehicles from operating; thereby improving road safety. Benefits include online services, improved payment processes and transparency in test information for all DVSA’s commercial fleet and haulage customers.
• DVSA Enforcement Casework Transformation (ECT)
  For the DVSA’s ECT project, we successfully redesigned and re-platformed of DVSA's entire enforcement case management system onto a Microsoft Dynamics and Power Platform solution, in really tight timescales.
• DVLA Driver Medical
  For the DVLA, we have transformed the communication and management of health conditions relating to driver licensing across UK&I, using Microsoft Dynamics and the Power Platform-based, delivered as part of the broader ‘Evolve’ Programme.
• IP Rights Management for the UK IPO
  Our Dynamics 365-based case management solution allows users to register, search, and manage intellectual property efficiently, streamlining service delivery.
• Customer Case Management System (CCMS) for DVSA
  By replacing legacy systems with a modern Dynamics 365 solution, we reduced case backlogs and improved service transparency, supporting complaints handling, FOI requests, and parliamentary queries.
• Digital Portals Partner to EA & Defra
  In our role as a specialist portals partner, Kerv is embedded in a team enabling true services transformation at both a business process and technology level. We are simplifying and enhancing the user experience for both citizens & businesses as they interact with government and the regulator in the management of environmental permissions. Kerv's portal accelerators reduce time to value, whilst ensuring that the Environment Agency retain the agility needed to respond to future priorities.
• Royal Navy
  For the Royal Navy, Kerv has rapidly delivered Low Code application solutions using Microsoft’s Power Platform, using best practice governance, management and administration components that has also delivered wider benefits across the MOD. The solutions have delivered material (externally assessed) business improvements and efficiencies across multiple lines of business.

Insights and Thought Leadership

Our participation in events like the Emergency Tech Show at the NEC highlights our commitment to showcasing Microsoft technologies for blue light services, reflecting our dedication to public sector innovation.

Why Choose Kerv Digital?

• Proven Expertise: Recognised as a leading Microsoft partner across Business Applications, AI, and Cloud.
• Social Value: Committed to reducing the digital skills gap through training initiatives and apprenticeships.
• Sustainability: Aiming to be the most sustainable tech services company globally.

About Kerv Group:

Kerv Digital is part of the Kerv Group—a privately-owned cloud IT services provider that delivers transformational technology solutions across multiple sectors. With over 800 employees across eight global locations, Kerv Group combines agility with scale to provide bespoke solutions that make a difference. Generating £112 million in revenue with a consistent 25% year-on-year growth rate, Kerv Group is recognised as a leader in digital transformation.

Our strength lies in our shared expertise and collaborative practices. Kerv Group operates across specialised practices, ensuring we deliver comprehensive and end-to-end solutions tailored to the needs of our clients:

• Collaboration & Compliance: Enabling secure and compliant communications for large organisations, leveraging partners like Microsoft and Genesys.
• Kerv Digital: Specialists in applications, data engineering, and AI solutions for public sector innovation and beyond.
• Kerv Consult: Consultancy services in digital transformation, business change, IT strategy & cyber security.
• Kerv Experience: Transforming cloud customer experiences and contact centres to deliver better service and engagement.
• Kerv Transform: Experts in managed digital workplaces, cloud infrastructure, and IT security for modern organisations.
• Kerv Connect: Delivering software-defined networks, security, and network transformation.

Our collective expertise is reinforced by shared Microsoft solution designations in Infrastructure, Modern Workplace, Business Applications, Digital Apps, and Security. This depth of capability ensures we can tackle challenges across diverse industries with precision, reliability, and innovation.

At Kerv Group, we are united by our commitment to using technology for good. Whether it’s improving citizen outcomes, transforming businesses, or fostering sustainability, we aim to create lasting impact for all our stakeholders.

Get in Touch

Partner with us to transform public services, making them faster, smarter, and more inclusive. Visit kerv.com to learn more.