Organisations should not be lured into a shared service strategy without making sure it is really right for them

Richard Steel, President of Socitm, discusses what should be done to share information securely across government agencies

The key to service design, roll out and engagement for shared services

Local authorities are still a long way from realising the dream of the shared services utopia envisioned by central government. So why is this the case, when the benefits of shared services seem largely self evident to the politicians at Westminster?

Elaine Gibson, senior policy and research officer for the IPP, looks at the growing trend of organisations turning to Shared Service providers to help with the operation of payroll