Time to ‘turbo-charge’ digital transformation in local government

As the Socitm Better connected 2015 survey and report is published and digital local government becomes an issue in the general election campaigns, the debate has moved on, at last, from ‘why local digital’ to ‘how local digital’, writes Vicky Sargent

Birmingham City Council has embarked upon a long term journey to create a single overarching Business Transformation Programme

Janet Callender, chief executive of Tameside Council, looks at the Charter Mark standard and discusses its evolution

Andrew Ireland, group director of Children’s Services at Havering looks at the realities of implementing the Children’s Act

Ray Whitehouse, head of business systems at Havering LBC, discusses the National eService Delivery Standards