Ian Litterick, a spokesperson for the British Assistive Technology Association, advises on improvements that government can make to enhance accessibility for employees and the general public

When procuring ICT systems and services, is accessibility on your agenda, asks Jo Greenwell, head of Public Access Services at national disability and computing charity, AbilityNet. Mention the word “accessible” and most people immediately think of buildings, ramps and wheelchairs. To make reasonable adjustments for those with special needs is an obligation enshrined within the law both on the part of employers (who need to make adequate provision for their employees), and for organisations providing services to the public, be they state, private or voluntary sector.

David Banes, Director of Development at disability and computing specialist AbilityNet, looks at ICT procurement

Christopher Head, Principal Associate, Socitm Insight, explains what Web 2.0 is and why it matters

Web 2.0 provides government and councils with an opportunity to partner with citizens in the creation of online public services

When the web first came about, it was reasonably easy to use, even for people with disabilities. So why did accessibility standards slip?

Socitm discusses the minimum level of accessibility for government websites and how to achieve it

In advance of this year’s National Digital Inclusion conference, leading lights debated how to reach the final third of UK adults not online

Phil Parker, Warwickshire County Council webmaster, discusses how to best get your message across

Two and a half years ago Slough Borough Council’s best value review of customer service showed the organisation was not meeting its citizens expectations.

Stakes on accessibility and government websites are being raised. Socitm explains