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Web Help Desk
Finally, a Help Desk product that's easy on the eye
Web Help Desk is the leading cross platform service management solution for support professionals seeking to simplify and control their increasingly complex service management environments.
Its intuitive web-based user interface is a breath of fresh air, accessible from any internet connection and deployment couldn't be easier. Available for Windows, Mac OS X, Linux and Solaris Server platforms and MS SQL, MySQL, Oracle, Postgres and Frontbase databases, you can be sure that it will fit into your existing infrastructure.
The vast feature set of the Web Help Desk Software is also available as a hosted SaaS plan, hosted on our UK-based servers.
Web Help Desk addresses critical IT and support areas, including:
- Cross-Platform 100% Web-Based Help Desk Ticketing
- Email-To-Ticket Conversion
- Asset and Desktop Management
- Knowledge Base Management
- Manager Approval Workflow
- Performance Reporting Built-In including Management Dashboards
- LDAP/Active Directory Sync
Test-drive our help desk software and find out why IT managers throughout the world choose the Web Help Desk over more costly solutions. Visit our online demo, schedule a live tour, or download a 30-day free help desk software trial.
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