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Birmingham City Council and Capita have agreed to scrap the Service Birmingham joint venture, but will continue working together on core services and its ICT and digital strategy.
Created in 2006, Service Birmingham was designed to deliver ICT services across the council, but will end to help Birmingham City Council meet its targeted cost savings. Recognising the ‘significant savings’ made, the commercial arrangement will now be rearranged to allow for greater flexibility and ‘to better cater for the future needs of the council and its residents’.
The council said: “The new partnership will deliver a mix of core services currently provided under Service Birmingham, as well as additional project based work enabling additional savings to be delivered over the next four years, helping the council meet its objectives.
“This next phase of work is focused on Capita implementing the council’s ICT and digital strategy for 2016-21, which will meet the needs of modern public services and enable citizens, business and other partners to be better connected across multiple channels.”
By Graham Payne, CEO of Opencell, ensuring everyone indoors has network.
Your mobile phone rings at work, it’s an important call and you need to answer but when you pick up, the call drops. After a few failed call-back attempts, you realise you need to go outside to get a good connection. So off you go to return the call you can’t miss, in a way that wastes more of your time than necessary, out in the open (oh no!) it’s raining, and quite frankly you need to be getting on with that work left over from yesterday, and now the wind is making it hard to hear…