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Wirral Council has announced that it has saved £336,000 since it switched from Oracle support to Support Revolution three years ago.
The authority, which employs 3,500 people, has been able to invest further in its plan to create a more agile workforce as a result of the cost savings, enabling more remote working and a migration to Windows 10 for all of its users. The £336,000 savings on its software support and maintenance systems, which will feed into the council’s IT transformation project, is key under current budget pressures.
Jeff Ashworth, head of Digital at Wirral Council, said: “The council had a choice of upgrading E-Business Suite in order to retain support or looking for support elsewhere. Initially we considered moving to an entirely new platform, which would have been very costly. With Support Revolution we’ve been able to retain support at a far more competitive price, and also have the advantage that the team knows the council and systems, making any support requests far easier to resolve.”
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