Innovative software makes energy monitoring a breeze
Comparethemarket has warned that customers are not informed by their provider when their broadband contract is ending, meaning they miss out on cheaper deals.
Six out of 10 people surveyed by the price comparison website reported to have never been told by their provider that their contract was coming to an end. As a contract reaches it expiration date, the customer can search for cheaper deals without facing the risk of exit fees.
Service regulator Ofcom has no rules in place to ensure providers inform customers that their contract is close to finishing, despite the motor and home sectors doing so.
Peter Earl, head of energy and utilities for Comparethemarket, said: ”Whilst price is clearly viewed as the deciding factor when it comes to choosing a broadband package, our research findings suggest that many customers may not actually have a view on whether what they pay is appropriate.”
By Graham Payne, CEO of Opencell, ensuring everyone indoors has network.
Your mobile phone rings at work, it’s an important call and you need to answer but when you pick up, the call drops. After a few failed call-back attempts, you realise you need to go outside to get a good connection. So off you go to return the call you can’t miss, in a way that wastes more of your time than necessary, out in the open (oh no!) it’s raining, and quite frankly you need to be getting on with that work left over from yesterday, and now the wind is making it hard to hear…