Innovative software makes energy monitoring a breeze
Birmingham City Council has been awarded official Honouree status in the 2017 Webby Awards, the leading international award honouring excellence on the internet.
The new birmingham.gov.uk website, launched in August 2016, was recognised in the Public Sector and Activism category, under Mobile Sites and Apps sector.
Birmingham City Council is currently Europe’s largest local authority serving over one million customers. Its website attracts 4,486,793 unique visitors a year.
The local authority commissioned Spacecraft Digital and Jadu to implement an entire rebrand of the website whilst engaging Birmingham’s residents every step of the way.
Paula Buckley, assistant director, customer service at Birmingham City Council, commented: “One of our core objectives in the redesign was tackling resident concerns around a lack of mobile responsiveness, so to be recognised in the mobile category in particular is fantastic.
“A Webby is the internet’s highest honour but ultimately it’s down to how our residents find the service and so far, the feedback has been outstanding.”
By Graham Payne, CEO of Opencell, ensuring everyone indoors has network.
Your mobile phone rings at work, it’s an important call and you need to answer but when you pick up, the call drops. After a few failed call-back attempts, you realise you need to go outside to get a good connection. So off you go to return the call you can’t miss, in a way that wastes more of your time than necessary, out in the open (oh no!) it’s raining, and quite frankly you need to be getting on with that work left over from yesterday, and now the wind is making it hard to hear…