Essex County Council’s CIO David Wilde discusses how a Public Services Network (PSN) is 
helping to make shared services a reality across the county

Smarter cities harness technology in order to deliver energy-efficient and spacially-economical buildings, and are now the focus of governments businesses, entrepreneurs and scientists across the world. Last year’s ARUP report estimated that replicating the energy-efficiency successes of places such as San Diego could save the public and private sector some 600 billion per year around the world, while reducing carbon emissions by up to 15 per cent by 2020

There can be no doubt that new approaches to government IT are neccessary for true transformation to be realised. Ovum Analyst Nishant Shah explains how human centered ‘design thinking’ bypasses the Einstellung effect – the human tendency to try to solve problems by using solutions that worked in the past rather than looking at each problem on its own terms

The Big Data Show is a brand new show for IT and digital professionals looking to capitalise
in the boom in data volume, variety and velocity to build successful strategies for the future

ISACA, a non-profit association of 100,000 IT professionals in 180 countries, outlines what it believes will be the key trends organisations will face in 2013

It has been more than a year since the first procurements for the Public Services Network (PSN) were launched. It is on track to save the public sector up to £130m a year in Central Government by 2014. A new research paper, compiled by Kable on behalf of BT, looks at the outlook for shared services in light of the opportunities which have emerged though PSN’s implementation

Launched in November, the Government’s Digital Strategy aims to make transactions with central government easier, cheaper and more accessible. It has received praise from some prominent IT figures worldwide, and could provide a blueprint for local government to follow suit.

For twelve years, the Service Desk Institute (SDI) has certified numerous organisations across the globe using their industry best practice standard – Service Desk Institute Certification (SDC), writes Daniel Wood, head of research at the Service Desk Institute

With revisions to the Waste Electrical and Electronic Equipment (WEEE) Directive legislation expected in 2013, Steve Mellings of the Asset Disposal & Information Security Alliance (ADISA) examines the specific parts relating to IT and Telecoms

From applying security policies to DLP and effective user authentication, there are many IT security lessons to be learned from the classic space opera. Terry Greer-King, Check Point’s UK managing director shows how companies can avoid the Empire’s mistakes

Pages