A combination of pressures prompted Derby City Council to review its on-premise data centre strategy in 2015.
Local Authorities need to build upon the GDS ‘Digital by Default’ strategy, and go beyond just putting existing processes online, by starting from square one to create native online services that are best for the user, says David Burgess of Reading Room London
The public sector needs to consider design when communicating over the web, says Tom McEwan, chair of BCS Interaction Specialist Group, and Howard Gerlis, chair of BCS Internet Specialist Group
