Since 1997 e3 have worked with many government agencies, departments and NGO’s including The Environment Agency, National Archives, Natural England, Civil Service Learning, English Heritage, Qualifications and Curriculum Authority, Dept. of Work and Pensions and the Border and Immigration Agency.
Local Authorities need to build upon the GDS ‘Digital by Default’ strategy, and go beyond just putting existing processes online, by starting from square one to create native online services that are best for the user, says David Burgess of Reading Room London
The public sector needs to consider design when communicating over the web, says Tom McEwan, chair of BCS Interaction Specialist Group, and Howard Gerlis, chair of BCS Internet Specialist Group
