The use of tablet and smartphone devices in local government has huge potential to improve services and make savings. While the majority of headlines in the media continue to slam council spend on such devices, the benefits are often overlooked. Government Technology reports
With the launch in June 2012 of the PSN Services framework comes opportunity for a real change. Neil Mellor, marketing director of the recently formed industry association for PSN suppliers, PSNGB, which is working with the Cabinet Office to bring PSN to life.
The public sector is successfully using ICT despite reports to the contrary, but more leadership and better risk management is needed if ‘government’ is to be ‘transformed’ says Alexandra Jones from The Work Foundation.