Enterprise Content Management (ECM) has existed as a concept for a decade or so and is fast approaching maturity. But how far along the implementation road is the public sector and what are the options for government departments that want to progress ECM faster? Doug Miles of AIIM’s Market Intelligence Division looks at ECM within government and where it goes from here
A blinkered, compliance centric ECM implementation will significantly reduce an organisation’s chances of attaining longer term business advantage, maintains Ben Richmond, founder and CEO, The Content Group
With many changes expected after an historic election, can IT managers and decision makers within the public sector and, perhaps more importantly, suppliers to the government, afford not to have the right document and data management processes in place?